Question 1

When will I get my check in info and door code?

Accepted Answer

You will be emailed a confirmation that will have driving directions to cabin and entry access codes. Please print these before leaving. Do not count on your email to download the directions and entry codes once in the area.

Question 2

How do I purchase Travel Insurance?

Accepted Answer

When booking direct you will have the option to add travel insurance through Insurestays.com. We strongly encourage you to look over the insurance options as there are multiple available to choose from.

Question 3

What is your cancelation policy?

Accepted Answer

One hundred percent (100.00%) of the total booking charges will be refunded if the cancellation is made more than 14 days prior to the arrival date of the reservation. Fifty percent (50.00%) of the total booking charges will be refunded if the cancellation is made more than 7 days prior to the arrival date of the reservation. For cancellations made within 7 days prior to the arrival date, no refund will be issued.

Question 4

What time is Check In/Check out?

Accepted Answer

The properties have a self check in. You will be emailed a confirmation that will have driving directions to cabin and entry access codes. Please print these before leaving. Do not count on your email to download the directions and entry codes once in the area. Check out is a self check out prior to 10:00 AM on the day of departure.

Question 5

What type of internet do you provide?

Accepted Answer

We provided unlimited high speed (800 mbps+) satellite internet with wifi.

Question 6

What do I need to bring and what do you supply?

Accepted Answer

We provide: starter coffee pods and creamer; travel size shampoo/conditioner/body wash; 2 rolls of toilet paper per bathroom; 1 roll of paper towels; dish soap and dishwasher pod; laundry pod; trash bag; s'mores kit; all linens and towels.
You should bring: groceries, charcoal for grilling, firewood (some is provided seasonally, but only 1 pack per guest upon availability), for longer stays consider extra trash bags, toilet paper, paper towels, detergent etc. Also bring your passwords for Netflix, etc for Roku TVs.

Question 7

Is there cell phone service in the area?

Accepted Answer

Yes, but limited. U.S. Cellular, At&t and Verizon work best in our area. Other services are "hit & miss" and at times all service is difficult to get signal. Even if you get cell phone service, the data with your carrier may not work. Cell phone service is extremely limited or no service at all inside the Beavers Bend State Park area. Most service will not work.

Question 8

What does the kitchen include?

Accepted Answer

The kitchen is fully stocked with all the usuals like pots, pans, toaster, blender, baking sheets. We also provide a coffee bar with both a Keurig and regular drip maker- and starter pods, grounds, and creamers.

Question 9

Do you allow pets?

Accepted Answer

We do not.

Maranges RenteLuxe

Maranges RenteLuxe

Frequently Asked Questions

Frequently Asked Questions